Esty Helps Waterbury Resident Secure Overdue Medicaid Benefits
WATERBURY, CT—Congresswoman Elizabeth Esty (CT-5) this week shared a “Constituent Corner” story from Waterbury resident Sharon Severini, who reached out to Esty after experiencing issues with Medicaid reimbursement.
Sharon, who recently underwent a laryngectomy surgery, requires a neck stoma in order to breathe. Sharon had previously arranged for Medicaid to reimburse her for the costs of her durable medical supplies. The arrangement required her to find a third party supplier of these goods, after her previous provider was no longer able to continue shipping supplies to her.
Sharon struggled to find a third party supplier within Connecticut and was now left without essential medical equipment. Frustrated by the process, she reached out to Esty for assistance.
Esty quickly connected Sharon with the Connecticut Office of the Health Care Advocate, who found a supplier that would work directly with Medicaid to guarantee Sharon would receive her medical supplies on time. Esty also helped Sharon obtain a case manager with Husky and the Connecticut Department of Social Services who would follow up with Sharon and ensure she would continue to receive the pharmaceutical care she requires.
“I was having problems getting a third party to order my medical supplies need to maintain my neck stoma (new airway) after a total laryngectomy where my vocal chords were removed,” Severini said. “I searched for four years to no avail. It was very stressful until I contacted Rep. Elizabeth Esty's office. She and her staff were the only ones in the State of Connecticut who were able to resolve my issues within just a couple of weeks. I am happy to say that I have been getting my supplies now without any problems. Elizabeth's office has even kept in contact with me to follow up, and I have the office number on speed dial in case I ever need her again. Elizabeth is doing a great job for all of us!”
“No one should have to endure years of delays and red tape just to manage their basic medical needs” Esty said. “I am glad we were able to help Sharon, and that she will continue to receive the care she deserves.”
Residents in central and northwest Connecticut who are having difficulty with health care, Medicare, or Medicaid are encouraged to call Esty’s office at 860-223-8412.
“Constituent Corner” highlights stories from folks who have sought assistance with the federal government through Esty’s office. To see other Constituent Corner stories, visit https://esty.house.gov/about/constituent-corner.